Network Providers

Dental Care - Dental Benefits are provided through Delta Dental of Illinois, a dental Preferred Provider Organization. Your level of coverage will depend on whether or not your Dentist or orthodontist is a Delta Dental network Provider. Delta Dental has two PPO networks, Delta Dental PPO and Delta Dental Premier. To receive the most benefits and the highest level of discounts, your Provider must participate in the Delta Dental PPO network. While you will receive a discount if you go to a Delta Dental Premier dentist, your benefits will be paid at the NON-Delta Dental PPO level. You should contact Delta Dental at 800-323-1743 (toll-free in Illinois) or 800-331-0538 (toll-free outside Illinois) before seeking dental care. Delta Dental can help you select a network Dentist or orthodontist and answer specific questions relating to your Dental Benefits. You may also use Delta Dental’s web site at to find a network Provider.

Diabetes Management - The Plan offers two programs to support participants and dependents living with prediabetes or diabetes designed to manage – or even reverse – your diabetes diagnosis. Livongo for Diabetes helps manage prediabetes, type 1 and type 2 diabetes. To contact Livongo for more information on how to activate your program to claim your free Welcome Kit, visit them online at or call 800-945-4355. Virta helps manage, with the goal of reversing type 2 diabetes (Virta is not available for prediabetes or type 1 diabetes). To find out more information about how you can reverse your diabetes type 2 diagnosis, visit virta’s website at

Hearing Aids - Effective for eligible claims incurred on or after March 1, 2022, participants can receive hearing aids through EPIC Hearing Healthcare (“EPIC”). The Plan’s coverage of hearing aids remains the same, but you can obtain reduced rates for most hearing aid fees and services if you use an EPIC network provider. Call the EPIC call center toll free at 1-866-956-5400 or contact EPIC Hearing online at to register and receive information regarding an EPIC network provider in your area.

Medical Care - The Plan offers you medical benefits through the Blue Cross Blue Shield of Illinois (BCBSIL) BlueCard Preferred Provider Organization (PPO). Within this network, you have access to many participating Physicians and Hospitals throughout the area where you live. By using the services of network Providers – Physicians and Hospitals that participate in the BCBSIL network – you receive services at pre-negotiated discounted rates and you receive the higher network level of benefits. To select a Physician, Hospital, or other Provider in your area, contact BCBSIL by calling 800-810-2583 or visiting Information about participating Providers is provided to you free of charge. 

Member Assistance Program - The Plan provides confidential support, resources and information for personal and work-life issues for both you and your dependents at no cost to you through ComPsych GuidanceResources. The services include confidential counseling, and expert information on thousands of topics including relationships, work, school, children, wellness, legal, financial and free time. You can access your GuidanceResources benefits by calling 833-475-0992 or online at or on the App: GuidanceNow using the Web ID: CVLDC.

Prescription Drugs - The Plan offers Prescription Drug Benefits through CVS/Caremark, a Pharmacy Benefit Manager (PBM). There are more than 50,000 Pharmacies that participate in the CVS/Caremark network nationwide, including almost all of the major drug chains. Visit the CVS/Caremark web site at for a list of participating Pharmacies. You must show your prescription drug program ID card when you fill your prescription at a CVS/Caremark Pharmacy to receive your prescription drug medications at discounted prices. If you do not use a participating Pharmacy or do not show your ID card when you fill your prescription, you will be responsible for 50% of the cost of the prescription medication.

Routine Vision Care - Effective January 1, 2012, the Plan has contracted with VSP to provide discounted vision care such as annual eye exams, glasses, and contact lenses. Check with your provider to see if they participate in the VSP network. Or, you can find a network provider by visiting the VSP website at, selecting the CHOICE network or by calling VSP Member Services at 1-800-877-7195, Monday–Friday, 7:00 a.m. - 9:00 p.m.

Specialty Drug Program - The Plan has contracted with CVS/Caremark to provide specialty medication to treat an ongoing major illness like hemophilia, hepatitis C, multiple sclerosis, osteoartritis, hypertension or macular degeneration.  To find out if your medication is covered, please contact the Fund Office. 

Vision Correction Surgery - The Plan has contracted with QualSight, Inc. to provide discounted vision correction Surgery. To find out if you may be a candidate for vision correction Surgery, contact QualSight at 877-718-7676. 

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